What to Consider Before Hiring a Housekeeper

In this fast-paced, overloaded world, many households reach a breaking point so that hiring a maid to help out with domestic chores is no longer considered an extreme luxury, but a necessity. When things get too much for family members to stay on top of (or after you make a cleaning mistake), hiring a part-time maid or cleaner might be a conversation that absolutely has to transpire.

However, the thought of letting a stranger into your home can be an alarming concept. Whoever you choose to hire will know you and your family intimately and will be handling your possessions and furniture. For this reason, it isn’t a decision that should be taken lightly.

Just like finding the right carpet cleaner, there are specific things you and your family must consider before hiring a maid cleaning service. Here are some starting points.

1. Your Home’s Specific Needs

First and foremost, the members of your household need to sit down and thoroughly discuss your home’s specific needs. Before you meet and interview someone, have a plan in mind for what you will expect from them.

  • How many times a week or a month will you need their cleaning services?
  • Are you in need of deep cleaning services?
  • Where in the house do you want them to clean?
  • What about any outside areas?
  • Will you want them to organize your office and kitchen, or clean the children’s playroom? What about the windows, air vents, and ceiling fans?
  • Do you want someone who can also offer babysitting services or can cook meals for the family?
  • What is your budget?

These are just a few questions to get your brainstorming session going, but the specific needs of a household will dictate the course of the conversation. Remember, cleaners and maids won’t necessarily hand-wash dishes, clean windows, or do your laundry unless you ask them to, and these additions might increase their rates.

For the most part, a basic housekeeping job includes sweeping, dusting, mopping, and sink-and-tile work.

2. Individual or Company

Once you have established your home’s needs, it is then time to determine whether you desire to hire an individual or a company. There are pros and cons to both, and there isn’t necessarily a correct choice; again, it all boils down to what works right for your home.


  • Pros: More cost-effective and customizable, you get to know and trust one person, can choose what cleaning products are used, pay in cash.
  • Cons: Can be less responsive, may become too busy, less flexibility with a one-person schedule.


  • Pros: Flexible scheduling, more liability (if something gets broken), discounted monthly packages, favourite maid rebooking, booking with a few clicks via app or website, pay online or cash after service.
  • Cons: More costly than an individual, not necessarily the same person every time.

If you aren’t sure which direction to go, then ask around your community for recommendations and do your research on the best maid services in Dubai, or wherever you live. You won’t be the only people who are looking for extra help in the home!

3. Questions to Ask a Potential Cleaner

Once you have a list of a few potential cleaners — whether they are individuals or part of a company – it is time to schedule some interviews. During the meeting, you want to make sure that you get to know the person as both a maid and as a person.

At the same time, you want to introduce your home and its residents to them and be clear about all of your expectations.

Experience and recommendations are valuable, but they definitely aren’t everything. Just because someone is still starting out in their cleaning career, doesn’t mean they won’t be able to spruce up your home as well as someone who has been doing it for years.

Obviously, you want them to be able to handle the job, but we all have to start somewhere! If you have an apartment or a smaller space, hiring a more budget-friendly new cleaner might be a great arrangement that will work both ways.

Here is a selection of questions to ask during the interview process.

  1. Why did you choose to become a cleaner?
  2. What do you think are the qualities that make you a good maid?
  3. Do you provide your own cleaning supplies?
  4. How do you feel about “green” cleaning supplies?
  5. Do you have experience with outdoor areas?
  6. Do you have any pet allergies?
  7. How flexible is your schedule?
  8. If necessary, could you work evenings or weekends?
  9. What are your other hobbies and interests?
  10. What are you looking for in a cleaning job?
  11. What do you expect from your employer?
  12. How knowledgeable are you about the treatment of different countertops and floors?
  13. Do you move objects and furniture while cleaning?
  14. What cleaning skills have you recently learned?
  15. Do you know how to clean large appliances inside and out?
  16. What was the most recent feedback positive or constructive criticism you received from one of your clients?
  17. Please describe for us your cleaning standards.
  18. What is unique about your style of service?
  19. What would other families who’ve hired you say about you?

Whichever option you choose, hiring a part-time cleaner should make you and your housemates’ lives a lot easier. While the initial process to find the right fit may seem tiresome and never-ending, once you have discovered the one — you will know it is the perfect fit!


Mohamed Samad is the Founder & CEO of Matic Services. He started the company in 2016 after a series of small start-ups within the home services sector. Prior to that, Mohamed was Vice President at Greenstone Equity Partners, where he spent 24 months building the UAE business from 2011-2013 with its founder.

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